Communication in care settings

This humans of work is about two main theories and they argon Tuckmans surmise and Egans theory (SOLER). besides the effects of communication on mete out histrions and service users. This go forth be explained in more detail.Communication cycle- is very important in our lives, at that place are lots of focussings to slide by nowadays and the mention becomes bigger each day.There are lots of ways to communicate but the main structure of the cycle is still the same as it was. First its you express yourself and whence you listen and hear, past they express ones odourings then they listen and hear. And then it goes round like a cycle.http//www.surrey.ac.uk/Skills/pack/enc.htmlTuckmans theory- This present was developed in 1965s and the last dot was added in the 1970s. There are 5 poses and they are forming, storming, norming, and performing. Forming is when the case-by-case themselves is very nervous, s alimonyd to doom their existent encounterings so they whitetho rn just agree with someone to kind of correct them happy. In this stage the individual doesnt constitute their constitution as they may not feel commodious round others in their assort.http//www.businessb tout ensembles.com/tuckmanformingstormingnormingperforming.htmThe second stage is storming at this stage the individual start to take the stand their actually feelings and their personality starts to show. This is because they start to relax and be comfortable just about others in their root word. excessively others in the group may start to contain conflict were they crap different opinions about ideas, and they dont agree on others about their ideas.The third stage is norming at this stage individuals start to relax and become more comfortable around others in their group. Also its when they get ideas to together and agrees on one, and individuals then start to know what is accepted from them and start to get on with what they have to do within the group.The fourth st age is when all individuals in the group know what their role is in the group and start to work towards their receive goals. Then they work together to get the task finish that was set.Sentence and oral CommunicationThe fifth stage and the last stage was added after in 1977 and that was called adjourning is when the tasks is finished with a positive outcome, and then the group breaks up and everything has been fulfilled, and they all move on with a happy attitude with what has been achieved.http//www.businessballs.com/tuckmanformingstormingnormingperforming.htmScenario To make the individual benefit from this theory would be by making sure the individual is introduced in the group session that he goes to and that he feels comfortable in the environment. This theory may not be beneficial for all individuals it depends on the situation and if it suits them for example some that has learning difficulties as they may not be able to handle being in a group of people at one time, overl y people that have mental health problems.Open posture is when you body shows that you are listening to the service user. Showing that you are interested in the conversation, also it end show that you care about them. Also things like putting your arm around the service user by showing that you care and that you are there to listen and comfort them. This stool put a bond in the midst of you and your social worker.Tone- the tone of your voice is very important as it affects the way the service user responds to you. Your voice should sound something like Clear (able to hear) benefit Welcoming Under control Warm feeling to the voice.http//www.impactcommunicationsinc.com/pdf/nwsltr_2001/ICINwsltrph0106.pdffor example if the care workers tone is loud and moody and sounds like theyre not bothered then the service user will fate to get out of the means as they feel that the care worker doesnt care and has no respect. This also abide make them feel scared and humiliated as the care worker isnt showing that they care and are bothered about them. but on the other hand it can be that the care worker is talking nicely with a tone that as a warm up feeling to it, and that is upbeat and is clear. The service user feels that they are cared for respected for, this makes them want to say and makes them comfortable in the situation so will sensory(a) up and tell you whats wrong with them also they feel more relaxed and calm.http//psychology.about.com/od/nonverbalcommunication/a/nonverbaltypes.htmBody language/posture- this is important in communication because it can show lots of information through it, as it can show your feelings and your attitude through it. For example Arms/legs crossed- this can come crosswise as doesnt want to know, doesnt care, but in different circumstances it can mean that they are scared to open up and can show as an barrier meaning dont come to close to me. Head down- this can come across as shy, doesnt want to know about the problems issu es you have. Also showing no eye contact can be real rod if the service user is talking to the care worker and theres no eye contact can show that you arent listening to them. And may feel uncomfortable Nodding- this show that you are listening to the service user and that you understand what they are saying to you. This can make the service user feel reassured that somebody understands them and that they arent alone.